#AskArkLady discusses the latest findings about online customer reviews and how it impacts business.
In 2016, an astounding 84% of consumers reported that they trusted online customer reviews as much as personal referrals. This is a significant increase over previous years and an indicator of how consumer behavior is changing.
Check your business grade instantly (free) at http://ReputationARK.com and feel free to submit your questions…or join the conversation with TheArkLady.
The Local Customer Review Survey has been conducted by BrightLocal since 2010.
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