Customer Review Survey Results 1

#AskArkLady discusses the latest findings about online customer reviews and how it impacts business.

In 2016, an astounding 84% of consumers reported that they trusted online customer reviews as much as personal referrals. This is a significant increase over previous years and an indicator of how consumer behavior is changing.

Check your business grade instantly (free) at and feel free to submit your questions…or join the conversation with TheArkLady.

The Local Customer Review Survey has been conducted by BrightLocal since 2010.

About ARKtechCo

+ArkLady is a cyber-jungle trailblazer based in California specializing in marketing, reputation, webucation and online business education.